Shipping policy

📦 Shipping Policy

We’re committed to delivering your pet’s essentials with care, speed, and transparency.

Shipping Destinations

🇺🇸 USA
🇨🇦 Canada
🇪🇺 European Union
🇬🇧 United Kingdom
🇮🇱 Israel

Processing Time

  • Orders are processed within 5-8 business days.

  • Orders placed on weekends or holidays will be processed the next business day.

Estimated Delivery Times

  • USA & Canada: 7–17 business days

  • Europe & UK: 10–20 business days

  • Israel: 10–21 business days

Note: delivery times may vary based on customs, local carriers, and seasonal demand. Electric and big machines or products can and would take us more time to ship

Shipping Costs

Flat-rate shipping or free shipping promotions may apply depending on your location and order total.

International Duties & Taxes

Customers are responsible for any customs fees, VAT, or import taxes applied by their country.

Tracking

A tracking number will be emailed once your order ships.